Skip to content
Klinora
ServicesHow it worksKlinora ProsHelp
Log inBook a cleaning

Legal information

Cookie Notice

information about using Klinora.

Legal centreCustomer TermsPrivacyCookiesCancellation and refundsComplaintsAccessibility

For Klinora Pros

Klinora Pro AgreementFinance and payout termsInvoice Authorisation
Home›Legal›Cookies

Cookie Notice

Staging draft · pending legal review · Version 1

This is a complete staging draft, not the final published agreement. Owner details and professional review still need confirmation (3 open items).

1. What this Notice covers

This Notice explains how Klinora uses cookies and similar technologies on its public website and workspaces.

A cookie or similar technology may store information on, or gain access to information from, a browser or device.

2. Categories

Strictly necessary

These support sign in, security, session continuity, booking, payment, consent choices and other core functions.

They may be used without optional consent only where a current legal exception genuinely applies.

Preferences

These remember choices requested by the user.

Where a preference technology is not strictly necessary for a requested service, Klinora will obtain the required consent.

Analytics

These help Klinora understand how people use the website and improve performance.

Optional analytics must remain off until the required consent is given, unless a documented current exception applies.

Marketing

These support advertising, campaign measurement or cross service tracking.

Marketing technologies must remain off until the required consent is given.

3. Your choices

The consent interface must offer clear choices:

  1. Accept optional technologies.
  2. Reject optional technologies.
  3. Manage preferences.

You can change your choice later through Cookie settings in the footer.

Withdrawing consent should be as easy as giving it.

4. Current cookie and storage register

The final register must be generated from an actual scan of the production code and configured providers.

Do not publish an invented list.

The register must show:

  1. Name.
  2. Provider.
  3. Purpose.
  4. Category.
  5. First party or third party status.
  6. Duration.
  7. Legal basis or exception.

Current production register: Pending confirmation: codex to generate after actual cookie and storage audit

5. Third party services

The final register must identify relevant technologies used by configured authentication, payment, analytics, marketing, support and media providers.

A provider that is not active must not be listed as active.

6. Browser settings

Browser controls may also block or delete cookies.

Blocking necessary storage may prevent sign in, booking, payment or preferences from working.

7. Contact and updates

Questions: Pending confirmation: privacy contact email.

Klinora will update this Notice when the use or purpose of device technologies changes.

Current first-party browser storage inventory

Verified from the staging code. A live third-party provider scan is still required before this Notice can be published as final.

Name or patternPurposeCategoryDuration
cleanly.customer.tokenCustomer sign-in sessionEssentialUntil sign-out or browser data cleared; token expires server-side
cleanly.provider.tokenKlinora Pro sign-in sessionEssentialUntil sign-out or browser data cleared; token expires server-side
cleanly.admin.tokenAdmin sign-in sessionEssentialUntil sign-out or browser data cleared; token expires server-side
klinora.cookie.preferences.v1Remember optional storage choicesEssentialUntil changed or browser data cleared
klinora.provider.acknowledged-booking-updateRemember a Pro booking update already seenEssential service stateUntil updated or browser data cleared
klinora.booking.journeyResume an in-progress booking in this tabEssentialUntil tab closes or journey cleared
klinora-payment-consent:*Carry payment-method consent across secure returnEssentialUntil tab closes or payment setup completes
klinora.customer.message.*Unsent message draft in this tabRequested service featureUntil tab closes or message sent

Google sign-in and Stripe payment components load only in their relevant journeys. Any storage they set must be confirmed in the live provider audit; no analytics or marketing script was found in the current first-party code scan.

Need help?

Questions about this document or a booking?

Contact support →
Klinora

© 2026 Klinora. All rights reserved.

TermsPrivacyCancellation and refunds